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We will do our best to assist you with any issues related to our themes and plugins.

Getting Started

System Requirements

PHP Configuration Limits

Common issues such as demo import failures or errors while saving pages often stem from low PHP configuration limit settings. Many hosting providers keep these limits low to conserve resources. However, as a paying customer, you have the right to fully utilize the resources allocated to you.

To resolve such issues, you can either adjust these limits yourself or contact your hosting provider to increase them. Below are the recommended PHP configurations for optimal performance:

  • PHP Version: 7.4.0 or higher
  • Server Memory Limit: 512M
  • Post Max Size: 128M
  • PHP Max Input Vars: 300
  • Max Upload File Size: 5M
  • WEBP Support: Enabled
  • MBString PHP Extension: Enabled

Hosting Providers

For a seamless WordPress experience, we recommend choosing a hosting provider that is recognized for delivering high-quality performance and reliable service.

Recommended Hosting Provider

We highly recommend SiteGround for its excellent compatibility and support for WordPress websites.

Hosts to Avoid

While many hosting options exist, we advise against using shared economic packages from the following providers due to their known performance issues with WordPress:

  • GoDaddy
  • HostGator

A quick online search will reveal numerous reviews highlighting the challenges users face with these hosts. For the best experience, consider opting for a provider trusted by the WordPress community.

Next: Theme Installation